University Ombuds
Resources
University Policies
Often, there is a University policy (or policies) that can apply to a situation that we are facing. Browse or search for a particular University policy.
Self Help
- Changing Behavior
- Concerns about Bullying at Work
- Coping in Difficult Circumstances
- Drafting—and perhaps sending—a private letter to a person who has harassed or offended you (PDF)
- Elements of an Effective Apology (Posted with Permission)
- Find Yourself the Mentoring You Need
- "IsR3?"—A Problem-Solving Algorithm
- Keeping Notes, Writing a Diary
- Negotiating for jobs, salary and everything else
- When People see Unacceptable Behavior
Ombuds Office Book Recommendations
There are many great books that focus on various aspects of conflict resolution. Below, please find a list of some excellent resources on a wide variety of conflict topics including communication, leadership, teamwork, negotiation, organizational health, and more.